STANDARD SHIPPING (AUSTRALIA)
A standard shipping charge of $9 is applied to ordered delivered to mainland Australia. We aim to deliver all orders within 5-10 working days. This shipping service is not tracked.
Tracked shipping to the above territories is free on all orders over the value of $100.*
We aim to deliver all orders within 5-10 working days. While we endeavor to meet such timescales, we do not undertake to dispatch Products and/or commence Services by a particular date or dates and shall not be liable to you in respect of delays or failure to do so. Bambino Mio cannot be responsible for delays in Product delivery as a result of circumstances beyond the company's control.
If you refuse or fail to take delivery of Products provided in accordance with these Terms, Bambino Mio cannot be held liable for any risk of loss or damage to the Products.
Standard Delivery (Worldwide)
If you live outside of Australia and wish to place an order please use the country selection in the top right hand corner of this webpage to select your country. If your country of residence is not listed, please contact us at email@example.com or complete our contact us form.
ORDER CANCELLATIONS & AMENDMENTS
We’re really quick at picking and packing your order to dispatch once it’s been placed, which means we can’t make any changes to the order details, shipping addresses or payment methods.
REFUNDS, RETURNS & EXCHANGES
If you would like to return a product purchased directly from us for a refund or exchange, please contact firstname.lastname@example.org with your enquiry and reason for return.
Bambino Mio will refund or exchange any product purchased directly from its online store providing products are in saleable condition and within 45 days of purchase (proof of purchase is required). You can expect a refund within 4-7 working days of Bambino Mio receiving your return.
When returning products we advise you obtain a proof of postage. Bambino Mio cannot accept responsibility for returned items that are lost/damaged in the post.
Please note, due to the nature of the product if the product has been washed or worn the item is deemed ‘not saleable.’
If there is a problem with your order for which Bambino Mio are responsible please email email@example.com
RETURNING OR EXCHANGING DAMAGED OR FAULTY PRODUCTS
Bambino Mio will replace products which have been purchased directly from its online store at www.bambinomio.com.au.
If products are damaged or a manufacturing fault has been identiﬁed Bambino Mio will pay for the products to be returned.
If you believe your products to be faulty please contact us at firstname.lastname@example.org
PRODUCTS PURCHASED FROM THIRD PARTIES
Bambino Mio will exchange any damaged or faulty products covered by our guarantee.
Bambino Mio will replace products which have been purchased from third parties providing that they are an official Bambino Mio stockist and a proof of purchase is provided.